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    Conditions of use

    • About These Terms And Conditions
    • Sales around the world  & Sri Lanka, Australia only products.
    • Legal Capacity To Transact
    • Placing Your Order
    • Payment Methods And Processing
    • GST/VAT
    • Prices
    • Supply Of Your Products
    • Delivery Of Your Products
    • Computer Hardware - Exclusions and Limitations
    • Our Liability
    • Your Data - Use And Protection
    • Credit Card Fraud
    • Fraud Protection or Prevention Procedures
    • General
     
    About These Terms and Conditions
    In these Terms and Conditions "we" and "us" mean Lanka E world.com   and "you" means you the customer. "Product" means any goods purchased on www.lankaeworld.com.
    These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.
     
     
    Sale around the world
    We sell and ship Products all around the world. Some products and services only available in Sri Lanka & Australia and those product will not make deliveries outside of Sri Lanka & Australia.
    Products are available for sale to private shoppers only. A maximum quantity of 10 units may be ordered for any single product. No orders from wholesalers or resellers will be accepted and we reserve the right to reject such orders.
     
     If you are under the age eighteen (18) years you cannot place orders with Lanka E world. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
    Should Lanka E world suffer any damage or other losses as a result of a transaction entered into by a minor, Lanka E world reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Lanka E world.com.
     
    Placing Your Order
    You may place an Order by filling in the Order Form on the Lanka E world Web Site and clicking the "Submit My Order" button.
    When you place your Order, we will issue you with an Order Number. We will do this by email.
    By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the Lanka E world website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products; however Lanka E world will make every effort to supply Products to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Lanka E world and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.
     
    Payment Methods And Processing
    Lanka E world currently accepts PayPal, Visa, MasterCard and American Express only.
    Payment processing will not begin until we receive all the information we need.
    Orders placed on a weekend or a Public holiday will not begin processing until the next business day. But we deliver goods throughout the week.
    We process credit card and PayPal payments after you click the "Submit My Order" button.
    Where you pay by Direct Deposit you must pay the price payable in Australia in dollars and in Sri Lanka in Sri Lankan Rupees as indicated on your Order Confirmation within 5 days from the date that you receive your Order Confirmation.
    If a Direct Deposit payment is not received within 7 days from the date that you receive your Order Confirmation, Lanka E world reserves the right to cancel the transaction.
    For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Where you pay by Direct Deposit a tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.
    Please Note:
    • Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.
    • You may be required to provide further identification for additional security reference checks.
    GST / VAT
    All fees and charges identified in these terms and conditions and all prices for the products purchased on the Lanka E world website include GST or VAT, where applicable.
     
    Prices
    Lanka E world  always seeks to list Products with the most competitive prices.
    Lanka E world reserves the right to change prices for Products displayed at Lanka E world  at any time before you place an Order. The price of products shown excludes shipping costs.
    Prices shown exclude the shipping cost.
     
    Shipping Costs
    Lanka E world product shipping costs are shown separately on the product page but may be recalculated based on how many and what items you place in your shopping cart.
     
    Supply of Your Products
    Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation.
    When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.
     
    Delivery Of Your Products
    Delivery time takes up to 10 working days from the date your payment is received. Please note that Direct Deposit payments take 1-2 business days to process.
    In all instances estimated delivery times will be displayed at the check out for your Product.
    Lanka E world makes every effort to deliver your Product according to the estimated delivery times provided by Lanka E world at checkout. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.
    Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here.
    We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.
    Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, where delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery. You may need to pay additional fees for that.
    We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.
    Title and risk of loss to all Products will pass to you on delivery.
    Product that you have ordered is not available is damaged on arrival at the delivery address or your order does not contain all of the items Purchased and we have not provided you with a substitute then:
    (i)                we will not charge you for the Products that were not supplied; or
    (ii)              for damaged Products, we reserve the right not to replace the Product but to issue you with a credit or a refund for the value of the Product in accordance with our Credits policy below. Credit/Refund of the capped order shipping cost will not apply to individual product claims. Credit/Refund of the capped order shipping cost will be made if the order in its entirety is damaged on arrival.
     
    "Coupons"
    Lanka E world in its absolute discretion may from time to time provide discount Coupons to existing and/or new customers.
    Coupons can only be used towards the payment of Products on our website.
    Coupons can only be used in accordance with the Terms and Conditions under which the Coupons are issued. Any Terms and Conditions governing the use of a coupon will accompany that Coupon. Lanka E world will determine the content of Terms and Conditions governing Coupons in its absolute discretion.
     
    Some Products - Manufacturer Warranty
    Some Products sold through Lanka E world are serviced and supported by the manufacturer or supplier in accordance with the warranty information provided on the listing. Lanka E world recognises that customers purchasing some products, such as electronics and computers; require a high level of support therefore we would ask you to contact the manufacturer or supplier for trouble-shooting assistance. If the manufacturer or supplier is unable to assist, and the product is covered by a consumer guarantee, Lanka E world will provide a suitable remedy.
     
    Computer Hardware - Exclusions and Limitations
    To the extent permitted by law, Lanka E world is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic or computing Products. Recovery and reinstallation of system and application software and user data are the responsibility of the consumer are not covered by the Lanka E world warranty on Electrical, petrol operated & Motorised Product.
    In relation to any computing media Product, or any computing hardware Product or computing part contained within a Product, to the extent permitted by law, Lanka E world  is not liable for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or any other basis of liability, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with Lanka E world  Products supplied to you, and any failure to maintain the confidentiality of data stored on the Product. Lanka E world specifically does not represent that it will be able to repair any Product or replace a Product without risk to or loss of programs or data.
     
    Our Liability
    To the extent permitted by law:
    • We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
    • Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.
     
    Your Data - Use and Protection
    By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Lanka E world Products that may be of interest to you. 
     
    Credit Card Fraud
    While Lanka E world employs Secure Sockets Layer (SSL) technology software for its transactions with our customers, Lanka E world will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.
     
    Fraud Protection or Prevention Procedures
    When you place your Order by either a Credit Card or PayPal you may be sent an email from our Fraud Prevention Officer requesting further information, such as a copy of your credit card and drivers license for identification. After verification this information will be destroyed. In this case, until your order has passed internal Fraud Prevention procedure checks your order will remain on Pending status. If you do not provide the requested information within 7 days, your order will be cancelled and your payment will be refunded back to the method in which you paid. These information requests are sent to help protect Credit Card and PayPal account holders from online Fraud.
     
    General
    You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Lanka E world. Any unauthorised assignment shall be deemed null and void.
    If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.
    Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.
    Lanka E world reserves the right to change the Terms and Conditions of sale at any time.
    No Lanka E world employee or agent has the authority to vary any of the Terms and Conditions governing any sale.
    To the extent permitted by law, Lanka E world is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Lanka E world, and Lanka E world shall be entitled to a reasonable extension of time for the performance of such obligations.
     

     

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